Privacy Policy – DigitalPlat FreeDomain

Welcome to DigitalPlat US.KG. We are a 501(c)(3) non-profit organization dedicated to providing free domain name registration under the *.us.kg and *.dpdns.org namespaces. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

INFORMATION WE COLLECT

Personal Information: We collect personal information that you provide to us, including but not limited to your name, email address, and contact details (for WHOIS and communication). This information is primarily collected during the registration process.
KYC Information: As part of our Know Your Customer (KYC) process, we may collect additional information to verify your identity. This includes government-issued identification, proof of address, and other relevant documents.
Usage Data: We collect data on how you interact with our services. This includes your IP address, browser type, operating system, pages visited, and related metadata.
Cookies: We use cookies and similar tracking technologies to monitor activity on our service and to hold certain session-related information.

HOW WE USE YOUR INFORMATION

To Provide Services: Your personal and KYC information is used to manage and provide our domain registration and DNS services.
Communication: We may contact you with service-related notifications, updates, and important system messages. With your consent, we may also send newsletters or updates about DigitalPlat US.KG.
Improving Services: Usage data helps us analyze traffic, detect abuse, and improve system functionality and performance.

STORAGE AND SECURITY OF INFORMATION

Data Storage: All user data, including personal and DNS-related information, is stored in encrypted form on secure servers are mainly located in the United States (California) and DigitalPlat’s global node.
Security Measures: We implement a range of physical, electronic, and administrative safeguards to protect your personal information. These include SSL encryption, secure access controls, and regular audit logs.

KYC DATA USAGE AND RETENTION

KYC Enforcement: We collect KYC data solely for identity verification and abuse mitigation. Submitting false or misleading information may lead to denial or suspension of service.
Data Retention: Verified KYC data is retained for a maximum of 12 months unless required for legal or abuse review. Incomplete or denied KYC records are deleted earlier.
Non-Transferability: Any issued KYC verification token (“KYC Key”) is non-transferable and bound to the individual or entity who completed the verification.

ZONE ACTIVITY LOGS We may log DNS query activity, domain creation metadata, and nameserver record propagation to ensure stability, investigate abuse, and maintain service integrity. These logs are stored securely and not shared publicly.

DATA SHARING AND DISCLOSURE

Non-Profit Commitment: We do not sell or monetize your personal data.
Third-Party Services: We use third-party analytics (e.g., Google Analytics) and identity providers (e.g., Google OAuth). These services operate under their own privacy terms.
Global KYC Review: In rare cases, verified DigitalPlat staff and security advisors may access KYC data globally under strict confidentiality and access control procedures.
Lawful Disclosures: We may disclose your information if required by law or if reasonably necessary to comply with valid legal requests, including from registries (e.g. .KG or .ORG operators), ICANN, law enforcement, or national security authorities.

GDPR AND GLOBAL USER RIGHTS If you are a resident of the European Economic Area (EEA) or other region with applicable data protection laws, you have the right to:

Access the personal data we hold about you;
Request correction or deletion of your data;
Request restriction or object to our processing of your data;
Request data portability (in a common machine-readable format).

To exercise these rights, please contact [email protected]

CHILDREN’S PRIVACY Our services are not directed to children under 13, and we do not knowingly collect data from them. If we discover we have inadvertently collected such information, we will delete it promptly.

CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. All updates will be posted on this page with the date of last modification.